Remote Hands
Dependable remote engineer services.
Remote Hands Service Comparison.
A clear and easy to understand breakdown for our remote hands service packages.
| Remote Hands Type | Basic | Standard | Advanced | Emergency |
|---|---|---|---|---|
| Service Pricing | ||||
| Hourly Rate |
FREE |
$79.11 |
$158.22 |
$197.78 |
| Billing Increments |
- |
30 Minutes |
30 Minutes |
1 Hour |
| Minimum Allocation |
- |
30 Minutes |
30 Minutes |
1 Hour |
| Service Details | ||||
| Availability |
Mon - Fri
|
Mon - Fri
|
Mon - Fri
|
24 / 7 |
| Target Response Time |
< 3 Days |
< 1 Day |
< 6 Hours |
< 1 Hour |
| Scheduled Work | - | - | ||
| Target Start Time Accuracy | - | - | ~ 30 Minutes | ~ 15 Minutes |
| Remote Management CP | ||||
| Automated OS Reinstalls | ||||
| Automated Server Reboots | ||||
| Network Statistic Monitoring | ||||
| Mangement-Related Work | ||||
| Initial Server Racking | ||||
| Inbound Package Processing | ||||
| Outbound Package Processing | ||||
| Attended / Custom OS Installs | - | - | ||
| Manual OS Network (Re)Configuraton | - | - | ||
| Hardware Related-Work | ||||
| Hard Server Reboots | ||||
| Chassis Button Pressing | ||||
| Chassis Screen Readouts | ||||
| USB Stick Insertion / Removal | ||||
| Hot-Swap Drive Installs & Replacements | ||||
| Internal Drive Installs & Replacements | - | |||
| Memory Installs, Reseats & Replacements | - | |||
| PCIe Card Installs, Reseats & Replacements | - | |||
| CPU Heatsink Installs & Replacements | - | |||
| CPU Thermal Paste Replacements | - | |||
| CPU Installs & Replacements | - | - | ||
| Motherboard Installs & Replacements | - | - | ||
| PSU Installs & Replacements | - | - | ||
| Advanced Hardware Fault Diagnostics | - | - | ||
| Hardware Deracking | - | - | ||
| Hardware Migrations Within or Between Racks | - | - | ||