Remote Hands

Dependable remote engineer services.

Remote Hands Service Comparison.

A clear and easy to understand breakdown for our remote hands service packages.

Remote Hands Type Basic Standard Advanced Emergency
Service Pricing
Hourly Rate

FREE

$80.06

$160.13

$200.16

Billing Increments

-

30 Minutes

30 Minutes

1 Hour

Minimum Allocation

-

30 Minutes

30 Minutes

1 Hour

Service Details
Availability

Mon - Fri
10am - 4pm GMT

Mon - Fri
9am - 5pm GMT

Mon - Fri
9am - 9pm GMT

24 / 7

Target Response Time

< 3 Days

< 1 Day

< 6 Hours

< 1 Hour

Scheduled Work - -
Target Start Time Accuracy - - ~ 30 Minutes ~ 15 Minutes
Remote Management CP
Automated OS Reinstalls
Automated Server Reboots
Network Statistic Monitoring
Mangement-Related Work
Initial Server Racking
Inbound Package Processing
Outbound Package Processing
Attended / Custom OS Installs - -
Manual OS Network (Re)Configuraton - -
Hardware Related-Work
Hard Server Reboots
Chassis Button Pressing
Chassis Screen Readouts
USB Stick Insertion / Removal
Hot-Swap Drive Installs & Replacements
Internal Drive Installs & Replacements -
Memory Installs, Reseats & Replacements -
PCIe Card Installs, Reseats & Replacements -
CPU Heatsink Installs & Replacements -
CPU Thermal Paste Replacements -
CPU Installs & Replacements - -
Motherboard Installs & Replacements - -
PSU Installs & Replacements - -
Advanced Hardware Fault Diagnostics - -
Hardware Deracking - -
Hardware Migrations Within or Between Racks - -